All Systems Operational

About This Site

Welcome to Gearco's Cloud Status Page.

This page provides the status for Gearco products, services, and systems availability along with any upcoming scheduled system maintenance.

Notice: Some customer specific apps and custom features may not be reflected on this status page.

Uptime over the past 90 days. View historical uptime.
Gearco CPMS Operational
90 days ago
100.0 % uptime
Today
Gearco Cloud Intelligence - Abi™ Operational
Gearco Cloud Credit Cards Operational
Amazon Pay Operational
BluePay Processor Operational
Charge1 Gateway Operational
Gearco Pay & My Guest Portal Operational
BOA (Payment Fusion Axia) / Credit Card Vault Operational
PayPal Express Checkout Operational
Shift4 Gateway Operational
Gearco Cloud Data Center - US East Operational
Gearco Cloud Data Center - US West Operational
Gearco Cloud DNS Operational
Gearco Cloud Mail - US East Operational
Gearco Cloud Mail - US West Operational
Gearco Cloud Ops Operational
Gearco Cloud Paper Operational
Gearco Cloud Wifi Control Operational
Gearco Guest Portals Operational
Gearco Cloud Print Operational
Gearco Cloud Send Operational
Gearco Cloud Send Service Operational
Gearco Cloud Phone Recording Operational
Gearco Cloud Reports Operational
Gearco Cloud Reservations Operational
SynXis Operational
SiteMinder Operational
Vertical Booking Operational
Gearco ID Capture Operational
Gearco Cloud Sites Operational
Gearco Cloud Storage Operational
Gearco.io - API Operational
Issue Accessing Gearco - Property's Internet Provider Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Mar 29, 2026

No incidents reported today.

Mar 28, 2026

No incidents reported.

Mar 27, 2026
Gearco Cloud Credit Cards (BOA / Payment Fusion Axia / Credit Card Vault)
Resolved - Gearco Cloud Credit Cards (BOA / Payment Fusion Axia / Credit Card Vault)

We are continuing to work with Bank of America on the issue impacting tokenized card processing.

BOA has advised they are actively updating affected merchants and bringing them back online to restore consistent transaction processing via the vault.

At this time, we are seeing strong improvement. Many clients have confirmed the issue is resolved, and we have spot-checked multiple properties with successful processing.

If your property is still experiencing issues, please report it to Support so we can investigate further.

We will continue to monitor closely and provide updates as needed.
Mar 27, 07:12 EDT
Credit Card Vault Entry
Resolved - Gearco Cloud Credit Cards (BOA / Payment Fusion Axia / Credit Card Vault)

BOA has advised they have a solution and are actively updating affected merchants and bringing them back online to restore consistent transaction processing via the vault.

At this time, we are seeing strong improvement. Many clients have confirmed the issue is resolved, and we have spot-checked multiple properties with successful processing.

If your property is still experiencing issues, please report it to Support so we can investigate further.

We will continue to monitor closely and provide updates as needed.
Mar 27, 07:07 EDT
Monitoring - We are continuing to work with Bank of America on the ongoing issue impacting tokenized card processing.

BOA has advised that they are currently merchants and bring them back online. These changes are intended to restore consistent transaction processing via the vault.

We have also observed that some merchants were able to process transactions intermittently earlier today, indicating this is not a full outage but rather an inconsistent service issue.

At this time, we are seeing properties begin to come back online. You can check your vault directly to confirm your current status.

We will continue to monitor progress closely and provide further updates as more information becomes available.
Mar 26, 20:50 EDT
Update - We are continuing to investigate this issue affecting the entry of new credit cards in the Credit Card Vault. Bank of America and USAePay are actively engaged and working to identify the root cause. We will provide further updates as more information becomes available.
Mar 26, 11:07 EDT
Update - We are continuing to investigate this issue.
Mar 25, 10:58 EDT
Investigating - We are currently investigating an issue affecting the entry of new credit cards in the Credit Card Vault. Our team is reaching out to Bank of America and will provide updates as they become available.
Mar 25, 10:55 EDT
Mar 26, 2026
Mar 25, 2026
Mar 24, 2026

No incidents reported.

Mar 23, 2026

No incidents reported.

Mar 22, 2026

No incidents reported.

Mar 21, 2026

No incidents reported.

Mar 20, 2026

No incidents reported.

Mar 19, 2026

No incidents reported.

Mar 18, 2026

No incidents reported.

Mar 17, 2026

No incidents reported.

Mar 16, 2026

No incidents reported.

Mar 15, 2026

No incidents reported.

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